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GlobalFinCo · Fortune 100 Financial Services

Next-Gen IVR
Working Session

The GlobalFinCo × Deepgram Deal Room

A shared workspace for everything that moves this partnership forward — in one place, visible to both teams.

From mutually agreed next steps and ROI models to contracts and documentation (MSA, DPA, and more), everything lives here — not buried in inboxes. Both teams can add notes, share files, and track where things stand at any moment.

And when you're ready to get hands-on, the Voice AI Playground gives GlobalFinCo stakeholders direct access to Deepgram's capabilities — languages, translation, voices, and the full SDK — in an easy-to-use sandbox, no test-system credentials required.

Who's in the room
Deepgram
Steve Carter
VP Sales — Strategic Segment
Executive sponsor. 20+ years in enterprise conversational AI and CCaaS.
Brandon (Brand) NuRep
Strategic Account Executive
Owns the GlobalFinCo account day-to-day. Single point of contact.
GlobalFinCo
Marcus Vega
Chief Customer Officer — Exec Sponsor
Lin Cheng
VP Contact Center Technology — Decision Maker
Dr. Saurav Kapoor
Lead AI/ML Architect — Technical Evaluator
Karen O'Brien
Procurement / Vendor Risk Lead
Exercise